What support does TofuPilot provide?
Updated March 6, 2026
Support levels differ by plan: Lab users can access support through Discord, Pro users via email, and Enterprise users with a dedicated contact in our team.
Related questions
- Is it safe to connect my factory stations to TofuPilot?Yes, connecting your test stations to TofuPilot is safe. With our Pro plan, you can generate a secure API key for each station, with permissions restricted to…
- What if my stations can't connect to the internet?If your stations can't connect publicly, you can either only allow access to TofuPilot URLs or collect test data on your side and upload it later. The original…
- What if my test infrastructure is fully offline?We recommend our Enterprise plan for self-hosting TofuPilot within your infrastructure, keeping everything offline while maintaining all features.